Last Updated: February 12, 2026

Welcome to BookedMode (“BookedMode,” “we,” “us,” “our”). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This Privacy Policy describes how we handle information collected through our website, www.bookedmode.com (the “Site”).

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide
Information you voluntarily submit, such as your name, email address, phone number, company name, and any details you provide when you complete our assessment, book a call, submit a contact form, or communicate with us.

b) Assessment and Fit-Check Information
Information you submit through our assessment (for example: lead volume ranges, missed-call volume ranges, whether you receive website leads, systems/tools used, and intake/follow-up practices). This helps us understand whether our service may be a good fit.

c) Usage and Technical Information (Cookies & Similar Technologies)
We may automatically collect information about your visit, such as your IP address, device identifiers, browser type, pages viewed, and the date/time of your visit. This may be collected through cookies, pixels, and standard analytics/advertising tools.

2. How We Use Your Information

We use information we collect for purposes such as:

• To provide, operate, and maintain the Site and our services.

• To review your assessment responses and determine fit.

• To schedule calls and communicate with you, including responding to inquiries.

• To send follow-up messages related to your inquiry or application (including by email and SMS, if you provide your phone number).

• To send marketing communications (including by email and SMS), where permitted by law and based on your preferences. You can opt out at any time.

• To analyze Site usage and improve performance, user experience, and marketing effectiveness.

• To protect the security and integrity of our Site and business (including fraud prevention and troubleshooting).

3. SMS and Email Communications

If you provide your phone number, you may receive SMS messages from us related to your inquiry, assessment, scheduling, reminders, and follow-ups. If you opt in or where permitted, you may also receive marketing messages.

• Opt-out: You can opt out of marketing emails using the unsubscribe link in the email. For SMS, you can reply "STOP" (or equivalent) to unsubscribe from marketing messages.

• Message/data rates: Your carrier’s message and data rates may apply.

• Transactional messages: Even if you opt out of marketing, we may still send non-marketing messages (for example, scheduling confirmations or important service-related notices).

4. Cookies, Pixels, and Advertising (Meta Pixel & Google Ads)

We use cookies and similar technologies (including pixels) to understand how people use our Site and to measure and improve our advertising.

This may include tools such as:

• Meta Pixel (to measure ad performance, understand conversions, and help show relevant ads)

• Google Ads / Google Analytics (to measure traffic, conversions, and ad effectiveness)

These tools may collect information such as your IP address, device identifiers, pages visited, actions taken on our Site, and conversion events. In some jurisdictions, this information may be considered personal data.

• Your choices: You can control cookies through your browser settings and may be able to adjust ad personalization through your Google and Meta ad settings.

5. Sharing Your Information

We will never sell your personal information. We may share information only in the following limited circumstances:

a) Service Providers
We may share information with trusted third parties that provide services on our behalf (such as website hosting, analytics, advertising measurement, scheduling tools, email/SMS delivery providers, and customer communication tools). These providers are authorized to use your information only as needed to provide services to us and are expected to protect it.

We may also share limited information with payment processors and billing platforms (such as Upwork Direct Contracts or other processors you choose) to process payments, prevent fraud, and provide receipts, and those providers may receive billing and contact details.

b) Legal Requirements
We may disclose information if required to do so by law or in response to valid legal requests.

c) Business Transfers
If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.

6. International Data Transfers

Our Site and service providers may operate servers in countries other than your country of residence. As a result, your information may be processed internationally. Where required, we take reasonable steps to use appropriate safeguards for international transfers.

7. Your Data Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or request restriction of processing of your data. You may also have the right to object to certain processing and to withdraw consent where consent is the legal basis.

To exercise your rights, contact us using the details in Section 10.

8. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including to provide services, maintain business records, comply with legal obligations, and resolve disputes. You may request deletion at any time.

9. Data Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. However, no internet transmission or storage system is guaranteed to be 100% secure.

10. Children’s Privacy

Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

Email: [email protected]

Contact page: www.bookedmode.com/contact-us